Frequently Asked Questions
|The following are the most frequently asked questions Manhattan Wine Company has heard from its users. If you have a question or would like to tell us about a great bottle of wine, please Contact Manhattan Wine Company, we're interested in hearing from you.
|Q. I just had an unbelievable bottle at dinner the other night, but I don't see it available for sale on your site? Can you track this wine down for me?
|A. We have deep relationships with importers, producers, brokers and collectors across the world. If you are searching for a particular wine, chances are we can source it for you. Send your inquiries to firstname.lastname@example.org and we'll be in touch soon.
|Q. I'm having a large party soon and need help identifying the right wines to pour. Can MWC help?
|A. We love getting this question! Nothing gives us greater pleasure than helping our clients plan their wine selections for large gatherings. Our retail team has decades of experience pairing the perfect wines for all kinds of menus and ordering the proper amount to make sure you don't have too much or too little. We can also assist in temporarily storing your wine before your upcoming get together and delivering it to your party's location on a just-in-time basis.
|Q. Can MWC help me build a great wine collection?
|A. Building a great wine collection is no easy task. MWC can help you gradually shape your collection or we can put together an entire batch of wines so you are all set from the get go! We prefer to get to know you and your palate before we begin these exercises and stopping by the store to taste and discuss your preferences is always a great way to start. Or you can start by shooting us an email (email@example.com) with your current favorites and we can build by example. However you want to cultivate your perfect collection, MWC can help you build the cellar of your palate's dreams!
|Q. I just bought some more wine from your online store, but I don't have room for it in my home. Do you offer any storage options?
|A. In addition to being a retailer, MWC is a full-service, off-site wine storage provider offering both temporary (less than a year) and long term storage solutions. If you have run out of wine storage in your home or if you just need to temporarily store your purchases until your cellar expansion/move is completed, MWC can help. You can submit a storage inquiry form online here.
|Q. My wine collection includes wines that have appreciated to the point where I can no longer justify drinking them. And my tastes have gravitated away from some of the wines I own that I purchased when I first started collecting. Can MWC buy my wine?
|A. The short answer is maybe. We selectively buy wine and spirits from trusted private collectors; however, provenance weighs heavily into our decision on who we buy from and what we buy from them. If you're intested in working with MWC to pare down your collection, be prepared to answer questions and provide documentation related to where you acquired the bottles and how they've been stored since. Please send your sale list and a brief explanation of why you are selling and where the bottles were sourced to firstname.lastname@example.org.
|Q. How do your storage contracts work? Is there a minimum number of cases that I need to store at one time?
|A. We structure our storage contracts at various term lengths. We have no minimum number of cases required to open an account with us (note: we have some clients with less than a full case in storage); however, we do discount based on case volumes.
|Q. Do you offer insurance for wines stored in your facility? Is insurance included in the storage price?
|A. We offer all storage clients the ability to insure their collections through our commercial insurance policy. Our policy includes a deductible and, in the event of a covered loss, provides for full replacement value of your wines. Insurance is optional and therefore is not included in our storage rates. For all clients insuring through our policy, we mark the wines to market semi-annually to determine replacement values, which in turn are used to assess an annual premium for the coverage. Storage clients electing not to insure through our policy are required to execute a waiver of liability upon contract inception.
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|11:00 am - 7:00 pm
|12:00 pm - 7:00 pm
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